For those seeking help with product issues, we can't help you... because you have not left any contact information.
For those waniting to "fix" Smart Web Printing. It won't automatically load if you have customized your browser in the past. Once installed, go to your browser's tool bar, right click and click on "customize." Add HP Smart Select to your tool bar. For those not familiar with this product, go to
http://h71036.www7.hp.com/hho/cache/482779-0-0-225-121.html?jumpid=hpr_R1002_USENFor those having problems with Photosmart Premier software, don't call customer support. At the end of the day, they'll just tell you to reformat your drive. We'll post a fix if and when there is one.
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