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The Inkjet Printing Blog

What do you have to say?

Published 30 August 2007, 04:35 PM

By Angela LoSasso, HP Web Content Manager, Community and Everyday Printing

Most people I know have a lot to say, and they say it in many different ways. They talk. They write. They paint (or, as with my nieces and nephews, they color). They make jewelry. Or they take photographs. My grandma makes quilts.

It doesn’t matter to me how my loved ones express themselves -- I just love that they share. And I bet that when you really think about it, you love to share, too.

What do you have to say?

Look around your home. Look to your family. Look to your friends. Look inside yourself.

Inspiration is everywhere.

HP’s campaign, “What do you have to say?” is about empowering customers to share their stories. What better way to do that than with a community where you can access experts and tips, ask questions, contribute your own creations, get real-world examples to download, and also get help from the community at large? We liked the idea so much, we created two:

HP’s Home & Home Office Community

HP’s Small & Medium Business Community

Don’t be fooled by the pedestrian names, these communities are full-blown Wikis that allow you to build and share your story right alongside the pages built by HP. So come share your tips, your photos, video, text, create a poll, ask a question or just leave a comment.

If you’re like our new friend Marcy, the world is full of inspiration and exciting possibilities. Watch her story:



Stop by
. Tell us what you think. And be sure to take the Wikis for a spin.

Opinions expressed here and in any corresponding comments are the personal opinions of the original authors, not of HP and may not have been reviewed in advance by HP.

Posted By Stacie Savage | 5 Comments | Trackbacks | Permalink


Comments

I just bought my wife a new HP Photosmart C6280 All-in-One Printer, Scanner, Copier. She loves it as far as it goes. My wife uses her computer for MS Word document, pictures, and email. It is old, but does all she wants -- except print on her new HP C6280. Her old Dell computer runs Windows 98. To upgrade her computer facilities to use her new printer will cost at least three times the cost of the printer. Isn't there anyone in the world that runs the HP C6280 on a Windows 98 system? She doesn't need or want a new operating system, a new version of MS Office, or a new computer. She just wants to be able to use her new printer. Your blogs are rated #1 in the current issue of NetworkWorld. That's what motivated this comment. I hope you can help. Thanks, Dan H.
# Wednesday, October 10, 2007 06:56 PM by DanHealy01
Hi Dan, Thanks for your comment. I’m glad your wife loves the HP Photosmart C6280 All-in-One. It’s can be tough getting products and software that are compatible with older operating systems, and as you probably know, it’s not cost-effective for companies like HP to make all our products backwards compatible with older systems. The C6280 was designed to support Windows 2000 or more recent versions which is indicated in the product literature. Unfortunately, we do not know of any software that would enable the product to work on Windows 98. I’m sorry I don’t have a better answer for you. Thanks for the NetworkWorld comment. HP does encourage employees to do external blogs to reach customers. We appreciate the recognition.
# Wednesday, October 17, 2007 07:13 PM by Stacie Savage
1. My primary point is that all the HP printer drivers I have used have one fatal flaw: Cancelling a print job is virtually impossible! I just spent about 10 minutes "cancelling" a job on an HP 970 Cxi. The problem was a "web page" I expected to print 1 or 2 pages. The first page came out and announced "page 1 of 12 pages." It has been worse. I have seen page counts in excess of 100 when I expected 2 or 3. My main printers are now from Brother. When it happens there, I press the "Job Cancel" button on the printer, and the problem is gone.

With the 970, I first press the "power off" button. Then I bring up the printer icon in the system tray and cancel the print task. Next I wait about 3 minutes for the "Retry or Cancel" popup from Windows. I press Cancel. Then I pull the plug on the printer to empty the buffer. Then I pull the paper back in the feeder tray so the printer can't feed any more paper. I reinsert the plug and watch the "power button" flash as Windows continues to send data to the printer. When it tries to feed a sheet of paper, I again pull the plug. It takes about 3 rounds of pulling and replacing the plug and waiting for the printer to try feeding paper to actually empty all the print buffers.

2. Many years ago, I tried to contact tech support about this. No one seemed willing to find a solution. This blog is the first place I have seen an apparent willingness by HP to actually take input from customers. By the way, the term "wiki" applies to web hosting services with an "edit" button. I followed your link down 3 levels and never found anything remotely resembling a wiki.

# Wednesday, October 24, 2007 05:01 PM by docduke
Thanks for your comment. I’m sorry you’re having an issue with the print cancel button. Please visit the the support web site at http://h20180.www2.hp.com/apps/Lookup?h_pagetype=s-006&h_client=S-A-R163-2&h_page=hpcom&lang=en&cc=us&h_lang=en&h_cc=us&h_query=deskjet to see if they can offer tips with this specific printer. I haven’t used this particular printer in a while, but the ones I currently use have pretty responsive print cancel buttons. If your biggest issue with this is web printing, please download HP’s free Smart Web Printing Software at http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00793678&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN It makes web printing very predictable and should eliminate this problem. Stacie
# Thursday, October 25, 2007 03:06 PM by Stacie Savage
Thanks very much for the reply, Stacie! I have bookmarked the first link, and will try it out during next week. I don't see the 970, but there is a link for the 990cxi, which is probably close enough.

The second doesn't work for me since (1) This computer is in Windows 2000, and I browse only in Firefox. (Been doing it since 2000, and my virus checker hasn't seen a virus yet ;)

Thanks again for the reply -- it is nice to have a feedback channel to HP!

# Saturday, October 27, 2007 11:29 PM by docduke

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