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The Digital Mindset Blog

New Technologies and the Future of Advertising

Published 07 November 2006, 05:35 PM




I was speaking this morning on a panel at the Dow Jones Consumer Technology Conference on the topic of “Just How Far Will Madison Avenue Go To Reach the Consumer?”. The other panelists included Larry Gerbrandt, General Manager of Nielsen Analytics, Nick Pahade, President Publicis Denuo and PJ Pereira, Executive Creative Director AKQA and was facilitated by Kevin Delaney from the Wall Street Journal. 

Here is how the panel was presented: "With traditional TV, radio and newspaper advertising not working as well as they used to, advertisers are increasingly utilizing newer mediums to push products and services. But how far are they willing to go? What do they think of trying to reach consumers through their cell phones? How about video sharing sites? How do they look at evolving technology for both downloading video and playing it on an array of devices?"

I thought I would share some of the key points I made this morning. Let me know what you think.

#1. New technologies have allowed consumers to disaggregate the content from the promotion. They are “tuning out” from traditional advertising by migrating to new platforms (think MySpace, YouTube and others) or by using technologies that allow them to skip advertising (DVRs, RSS feeds, pop-up blockers, etc). New technologies have also enabled a level of engagement that was not possible before – consumers are talking back and a unique opportunity is emerging for brands to engage in the dialogue.

#2. We will follow consumers on platforms and media they value. We have already massively shifted our advertising spend towards the web. We are now also experimenting with various new media from video pre-rolls, to mobile banners that lead to mobile micro-sites, podcasting pre-rolls, Napster pre-rolls or RSS sponsorships.

#3. We will engage in very different waya with consumers allowing more interaction (for example through blogs) or even enabling consumers to play with our advertising campaigns. The partnership with Personiva for our Personal Again Campaign is a great example of this trend. This will require us to have a higher appetite for risk than brands and marketing teams have traditionally had in the past.

#4. We believe that the web is moving from a text basis to video. Consumers will expect video components in their traditional search and will expect better results in video search (which should be greatly enhanced by the YouTube acquisition by Google). I mentioned the example of Vibrant Media and their user initiated in-text video campaign.

#5. These new technologies are changing the perspective on media planning – for many of these new media, an 18 month planning horizon does not work. We are shifting to a model of “tried and true” (search) / invest (video) / experiment (community).

#6. We are still early in the game but we need to develop quickly the right measurement systems to tie these activities to sales results and measure their effectiveness. Search’s success is in great part linked to the ability to measure its impact – the same needs to happen for these new experiments.

Posted By Eric Kintz | 7 Comments | Trackbacks | Permalink
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Comments

eric, as a long time practitioner in media as short time blogger, i have found engaging the approach to the adv market stated in your post. mostly because in the last days i read (and write) some posts about the lack of creativity and guts in tackling the market. too many companies and marketers walk on the safe side without even look for the many opportunity around. the tried and true model should prove to be the winning one in the foreeable future.
# Wednesday, November 08, 2006 06:09 AM by gianandrea59
I'm taken with the whole notion of users disaggregating content from the promotion. Three things seem to be really critical for marketers in this new digital consumerism I think.... 1. Make the content BECOME the promotion 2. Video is going to be the baseline syntax 3. Building a brand experience that aligns with lifestyle rather than brand awareness among a demographic is the mantra here
# Thursday, November 09, 2006 04:37 PM by maj44clj
Great comments! I particularly resonate with making the content become the promotion. The same way that new technologies are disrupting publishing and broadcasting models for consumers, the same is true for corporations. We will develop more and more of our own media (for example video) vs solely promoting our brand on other people's content. Eric
# Thursday, November 09, 2006 05:26 PM by Eric Kintz
Madison Avenue? Stop that condescending stuff please. Though they have good hot dogs there. What is the future of advertising? Selling stuff. How: Relevance. Not fancy self promoting empty techno blah-speak. Delivery systems will relentlessly evolve. Consumers have always owned the brand - doesn’t mean they want ultimate control. The relationship at best is shared - that's the healthiest engagement. The advertiser now knows it. Everything is media. You are media. And everything is now. Look at your watch I bet it says now. Later doesn't exist. Even in business plans. Remember the 5 year plan? Where is the CEO who did that - oh working for the competition. (I don't subscribe to this theory by the by). How can we stay in the moment and plan is the question. Can we stay with the consumer - they are most restless than any media delivery system? The only thing that will ever hold their heart and their credit card is dramatic relevance. Only through relevance in product, in messaging and intimacy will advertising do its job - not to simply to inform, or to giggle a laugh out of them but to sell. Deal.
# Thursday, November 09, 2006 11:05 PM by mmark@nyca.com
Advertising is Dead! A sensational headline? Maybe so, but advertising as we know it is going to change in a very big way because of new advances in technology. If you have read my book “First, Best, or Different” or you frequent this blog, you know that I am very critical of the current advertising model, since I consider it largely ineffective and grossly overpriced. The current advertising model is mass media based and delivers messages through print ads, television and radio commercials, and recently the internet. The ads presume that all customers will want what the sponsor has, will understand the ad, and will respond to the call for action. These ads use a “spray and pray” methodology that is based on the assumption that, if you spend enough money and contact the customer a gazillion times, the prospective buyer will eventually get the message and buy the product. This is, of course, absurd. The customer today has grown totally numb to all of these messages and does not want one-size-fits-all products anyway. Instead, the customer wants the product in a special size, color, configuration, and shape; it must be unique, if not custom. It must be delivered at a special time with special packaging. Mass marketing is so yesterday. Now enters IPTV (Internet Protocol Television). Perhaps the simplest definition of IPTV would be television content, that instead of being delivered through traditional formats and wiring, is received by the viewer through the technologies used for computer networks. You will get this new content through cable, the telephone line, and satellite. Coming to your plasma TV soon, this new content will allow you to watch exactly want you want when you want to watch it (remember, 99% of the current TV content is prerecorded anyway). This new delivery mechanism will create a new industry of “mini-producers” who will create very specific content for special people like you. You will be able to get content as specific as a golf talk show for left handed duffers living in Orange County, California who want to hook up with opposite sex golfers for fun and frolic. No smokers please. I am not kidding. Since all of this new content will use the newest technologies, the viewer will leave tracks or digital fingerprints allowing the advertisers to perfectly pinpoint their messages to exactly the right customer: you. Alas, the advertising industry will be saved! John Bradley Jackson
# Sunday, November 12, 2006 05:50 AM by jacksonranch
Video has proven its value in being able to communicate via succinct storylines that also implicitly drive emotions and attitudes. When it comes to video advertising, most advertisers continue to rely on relatively few video messages, even though there are significant opportunity costs associated with doing so. Consumer, product and media fragmentation now make it possible for advertisers to communicate with very discreet niche audiences. However, every time an advertiser targets a narrowly defined audience to then deliver a relatively broad message, there is a missed opportunity to better communicate with the intended target audience. Current media optimization methodologies focus on the cost of reaching a target audience to deliver an intended message but place insufficient value on relevance of the message. Going forward, advertisers and agencies must take into account the incremental costs and benefits of creating and delivering customized video messages to targeted audiences. In direct mail, it is generally understood that the value of the list (target audience), offer (product, price, promotion) and creative message, all contribute to the overall success of a campaign (roughly in equal portions). This was not always the case. It wasn’t until efficient digital printing technology brought down the costs of producing more tailored messages that advertisers were able to efficiently create messages that enabled closer alignment and relevance for the targeted audience, and in doing so, incremental value for the advertiser. Video is now undergoing a similar evolution. Greater efficiencies in video production and editing now make it possible to create customized video ads that begin to enable “message optimization”. In short, advertisers and agencies must shift their paradigm from a Cost per Thousand (CPM) to a Value per Message (VPM) mentality. Does that mean that every video message will be customized? Not necessarily. The degree of video customization will depend on the potential value of the intended audience. Consumer-oriented video advertising can be customized relative to the target audience, context of the video messaging, and timely business or market conditions. Targeted higher-value business-to-business messaging may benefit from even greater video customization. Regardless, what will ultimately determine the types and degree of video customization is the related return on investment.
# Monday, November 13, 2006 02:12 PM by claudio.marcus
We have reently launched a static print to internet linking system that for some reason seems frightning to advertising agencies. ( I call it HyperPrint)Frapple is an acronym for "follow the red apple." Simply adding a link code to an advertisement, product label, or catalog allow a prospect to go instantly to more information relavant to the ad. We believe smart agencies will actually create landing pages that effectively inform and evoke a traceable call to action. As mentioned numerous times in this forum, video is a great information tool, and with a HyperPrint system more people might even be able to find them. The scary part for agencies is the side benefit of frapple ... accountability. The ad might be cute, over the top funny and maybe an award winner ... but did it invoke a consumer call to action?
# Tuesday, December 12, 2006 05:58 PM by mile37

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