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My name is Eric Kintz and I am the Vice President of Strategy & Marketing for HP's Web Services and Software division. I will discuss marketing, web 2.0 trends, software, digital photography, digital entertainment and anything else that is on my mind. Join the conversation!

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» HP Blogging Code of Conduct

» The Corporate Blogging War Has Officially Started

Some of you may have read with great interest our announcement regarding a new energy management system, called HP Dynamic Smart Cooling, developed by HP Labs. It is designed to deliver 20 to 45 percent savings in cooling energy costs or allow additional equipment to be added to data centers while keeping net power costs constant.

What interested me was the blogging “war” that started after this announcement: it is to my knowledge the first time that all three of us – Dell, IBM and HP – have engaged in a competitive dialogue through blogs. Corporate blogging is clearly taking on a new dimension in 07. Companies are watching what their competitors are doing and commenting on blogs. Dell (Lionel) /IBM (Christopher) – if you pick this up in your blog monitoring, drop me a note. :)

Here is the recap of key events:

November 28: Dan Farber posted on the influential ZDnet “Between the lines” blog a very positive review of our cooling offering, mentioning that “given that HP's customers can model their datacenters to project the level of cost savings from deploying Dynamic Smart Cooling, and HP's primary revenue source is based on delivering cost savings, the sensor and cooling management technology should generate a lot of interest and gain converts”. Between the Lines is ranked # 211 according to Technorati with 6500 links.

November 29: IBM picks up the post and sends an email to Dan Farber with a prepared statement from James Gargan, vice president of System X and Cool Blue at IBM, dissing HP for pre-announcing a product long in advance and claiming to offer similar capabilities. Dan blogs about the email and also btw about the fact that IBM pre-announces too and does not have a similar product or technology concept in its offering.

December 1: Dell is left out of the 2 horse race in the ZDNet post and decides to respond through their corporate blog, linking to Dan’s story, with a post from John Pflueger, Technology Strategist (Nobody in cooling?), promoting their own approach.

It seems like the tech giants have read the excellent Corporate Blogging book by my blogging friend Debbie Weil! It’s ultimately a good thing for customers: companies will use blogs to engage directly with them in an on-going dialogue and share their own unfiltered perspectives.

Posted by Eric Kintz on Sunday, December 10, 2006 8:13 PM
PermalinkTrackbacks (1) Comments(4)

Comments for The Corporate Blogging War Has Officially Started

Re: The Corporate Blogging War Has Officiall

The Corporate blog should get involve in participation of their production workers, Software engineers & Research & development team with the improvement proposals from customers.

Posted by salesstrategy on 12/11/2006 8:57 PM
» Permalink 
Re: The Corporate Blogging War Has Officiall

Eric, Thanks for the kind mention. I call this Big Blogs meet Big Media. Who needs the Wall Street Journal to filter and comment on company news when big company blogs can duke it out amongst themselves! This is a fascinating phenomenon and I look forward to seeing how it plays out. - Debbie Weil

Posted by wordbiz on 12/12/2006 6:27 AM
» Permalink 
Re: The Corporate Blogging War Has Officiall

Hi Eric,
I did see your blog, and thought that a comment made the most sense. As you noted in your “Why Blogging Matters” post several weeks ago, blogs are really about developing relationships and allowing customers to be part of the conversation. Totally agree with you there, and that’s why we launched a blog in the first place.

What you term a “Corporate Blogging War” we’d call a healthy competitive dialogue that can benefit customers. Our approach to energy-efficiency is part of a comprehensive and sustainable outlook of environmental responsibility. It starts with optimizing the core element of the data center, the server, which has a huge ripple effect on the entire data center infrastructure. It also involves the industry’s leading product recycling program; commitment to aggressively design environmentally-sensitive materials out of our products, and a comprehensive product strategy designed to deliver the most high performance and power efficient products in our industry. And we don’t stop at the data center, but rather extend our effort to significant energy savings with our corporate desktop offerings as well.

It is on this competitive difference we hope customers will draw their own conclusion: that Dell’s new servers actually help decrease power consumption and reduce overall operating costs. The Dell PowerEdge Energy Smart 1950 and 2950 can deliver up to 25 percent greater performance per watt while reducing power consumption by up to 24 percent. These improvements add up to not only cost savings, but also helping us meet shared environmental goals of avoiding emissions. These products can help customers achieve these goals faster because they are available today.

We would be happy to debate this further, just as we tried with one of your HP blogging colleagues about the relevance and importance of industry standard technology. One of my colleagues submitted a comment several weeks ago, but it wasn’t posted.

We’ll continue to blog about energy-efficient products and our environmental initiatives on Direct2Dell. If your team wants to submit comments on Direct2Dell, I’ll be sure to publish them so customers to read and react to them —which, as we agree, is why blogging matters.

Sincerely,
Lionel Menchaca


Posted by LMenchaca on 12/12/2006 12:16 PM
» Permalink 
Re: The Corporate Blogging War Has Officiall

Laurent- Thanks for posting a comment, I truly applaude you joining the conversation on an HP blog. Funny how 24 other Dell visitors came with you to read the post and well as 3 PR folks from GCI, your PR firm :) That's the beauty of blogging, everything can be tracked. But that's beyond the point: I applaude the healthy competitive dialogue enabled by blogs and will join personally the conversation as appropriate on Direct2Dell. I obviously do not agree with your statements and fortunately Dan Farber at ZDnet provides an objective perspective. Thanks again, Lionel. Eric

Posted by erickintz on 12/13/2006 11:02 AM
» Permalink 

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