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The Digital Mindset Blog

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My name is Eric Kintz and I am the Vice President of Strategy & Marketing for HP's Web Services and Software division. I will discuss marketing, web 2.0 trends, software, digital photography, digital entertainment and anything else that is on my mind. Join the conversation!

If you are new to this blog, check out my favorite posts!

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» The Impact of Organic Google Search on Social Media – My Favorite Posts

John Battelle had a great post on one of the greatest blogging dilemmas. Blogging is about an on-going dialogue of the author with its audience and blogging brings this great immediacy to their discussion. BUT … A very large percentage of readers (35% in my case) come directly from search, typing in key words in google and landing on this blog.

Not surprisingly, most people find me by typing in google: “what is marketing” (by far #1), “Cyworld Korea”, “video marketing” or “viral marketing”. But the long tail of searches reveals more unexpected searches such as “2 headed person”, “it does not matter anymore”, “growing pains TV show”, “reasons why people would like to live in Russia”, “French sms love”, “java script rolling bar”. Ok, ok, I chose the most extreme ones; most do relate to hp, marketing and social media.

The google searcher/reader lacks the frame of reference about this blog, reads one post, leaves no comment and moves on. John provides great suggestions on how blogging platforms could evolve to “merchandize” blogs, but his post prompted me more tactically to highlight for a new reader the main highlights of this blog.

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Posted by Eric Kintz on Monday, January 22, 2007 at 2:48:00 PM
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» What Publishers Are Doing To Satisfy The Needs of Advertisers


Ellis Booker, editor of B2B Media Business, the magazine for business publishing executives, asked me to write an endnote on the relationships between advertisers and publishers. After the jump, you will find the full article that I co-authored with my colleague Gary Elliott. Let me know what you think.
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Posted by Eric Kintz on Monday, January 15, 2007 at 5:07:00 PM
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» Marketing ROI follow up

Happy New Year to all! I thought I would start the year with one of the most pressing issues that Marketing faces - proving its contribution to the bottom line. I recently blogged about my speech at the M-Planet conference, but I also continued the ROI discussion with some of the other great panelists.

Here is an abstract of our email conversations.
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Posted by Eric Kintz on Tuesday, January 02, 2007 at 5:19:00 PM
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» Blogging from MPlanet - "Marketing Strategy is Business Strategy"

I was speaking on a panel this morning at M-Planet on the topic of "Driving B2B Marketing Success with Marketing ROI". I was in great company with Jim Lenskold, one of the ROI thought leaders, Jim Pedrick, CMO US Financial Division ING and Chip Reeves, Director Marketing & Sales Process, Dow Corning. We had very good attendance - about 300 people. I am actually thinking of writing a group post on our exchanges, but I thought I would post a transcript of my presentation for tonight.... You can also download my presentation here.

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Posted by Eric Kintz on Thursday, November 30, 2006 at 10:52:00 PM
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» Defining And Controlling the I in Marketing ROI

Marketers have struggled to measure their results and provide a comprehensive view of the return on investment (Marketing ROI). In fact, in a recent article in Strategy Magazine, Philip Kotler said, “CEO’s are understandably growing impatient with marketing. They feel that they get accountability for their investments in finance, production, information technology, even purchasing, but don’t know what their marketing spending is achieving.”

I will be speaking in a couple of weeks at the American Marketing Association M-Planet Conference on Marketing ROI and thought I would share a few thoughts on the very first step of ROI: the “I”. Many marketers talk about the need for ROI but have not established the foundational tools and processes to get the necessary visibility on their investment. At HP, my team has led the adoption of a Marketing Resource Management (MRM) system and associated processes. Be forewarned: rolling out a global deployment is not for the weak of heart!

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Posted by Eric Kintz on Thursday, November 16, 2006 at 12:30:00 PM
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» Is process a bad word in marketing?

I read yesterday Seth Godin’s excellent post on the case for process in marketing. According to him, in many cases, process is underrated. Process is considered a bad word in the Marketing world; it supposedly stifles creativity and the “art” in Marketing. I do believe on the contrary that the best process work takes work and complexity out of the system, allowing marketers to focus on the creative and strategic aspects of the job.

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Posted by Eric Kintz on Wednesday, April 26, 2006 at 2:25:00 PM
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» Key takeaways from the IDC MPM Conference

I was a guest speaker at the IDC Marketing Performance Measurement (MPM) conference yesterday in New York on the CMO panel for effective strategies for marketing performance measurement. I had the opportunity to discuss MPM with competitors, large and small tech companies as well as with the IDC CMO advisory folks. I thought I would share my own key takeaways on the state of MPM in the tech industry.
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Posted by Eric Kintz on Thursday, April 20, 2006 at 11:14:00 AM
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