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The Digital Mindset Blog

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My name is Eric Kintz and I am the Vice President of Strategy & Marketing for HP's Web Services and Software division. I will discuss marketing, web 2.0 trends, software, digital photography, digital entertainment and anything else that is on my mind. Join the conversation!

If you are new to this blog, check out my favorite posts!

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» HP and Sony Pictures Home Entertainment Licensing Agreement Announcement

Busy week…. We just announced that Sony Pictures will license select catalog titles from its home video library for production and distribution via HP’s DVD manufactured-on-demand service – making Sony the first major Hollywood studio to present its home video titles using HP’s service.

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Posted by Eric Kintz on Friday, January 25, 2008 at 12:24:00 AM
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» HP to acquire Exstream Software

Phew, what a busy few weeks!! We announced this morning that we were acquiring Exstream Software, a privately-held provider of enterprise software that streamlines the creation and delivery of personalized documents and other communication materials.

This acquisition is a great proof point of our Print 2.0 strategy and positions us as a leader in the fast growing document automation and variable data publishing market.

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Posted by Eric Kintz on Tuesday, January 22, 2008 at 9:05:00 PM
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» In Case you have been living under a Rock – Snapfish at 9 Cents

 In late December, we cut Snapfish’s everyday price on 4x6 prints to 9 cents from 12 cents in the US. We continue to offer the best value in photography for our 45 million members! This represents more than 50% savings compared to prices on other photo sharing sites.

Now is the time to print those Holiday pictures…. www.snapfish.com

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Posted by Eric Kintz on Friday, January 18, 2008 at 12:21:00 AM
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» Going Wild with Pumpkins thanks to HP and Snapfish

Halloween is right around the corner and HP is bringing you some great ways to teach your kids about the environment. We are jointly promoting with World Wildlife Fund (WWF) a U.S. online pumpkin carving challenge to raise awareness for endangered species.

You can download on the HP Activity Center stencils to help you carve beautiful wildlife-themed jack-o-lanterns: check out the Gorilla or the Tiger (tigers reside in only 7% of their historic range). After carving, you can take photos of completed projects, upload to the Snapfish photo site as well as vote for your favorite photos. Prizes will be awarded to the photos that receive the top 100 overall ratings. Prizes include HP products and WWF panda t-shirts.

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Posted by Eric Kintz on Wednesday, October 03, 2007 at 9:43:00 PM
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» "What Do You Have to Say?" with Gwen Stefani

Our new ad campaign featuring Gwen.

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Posted by Eric Kintz on Sunday, September 23, 2007 at 5:27:00 PM
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» Videoblogging from NYC – The print 2.0 revolution



I am trying my hand at videoblogging, taking advantage of our “bedroom” at the NYC Print 2.0 event. I am curious to see the viral spread and to see if this adds value to the blogging experience. Let me know what you think.
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Posted by Eric Kintz on Monday, September 10, 2007 at 11:39:00 AM
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» US Tennis Open and Serena Williams

Very cool and sleek Serena ad.

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Posted by Eric Kintz on Wednesday, September 05, 2007 at 11:43:00 AM
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» HP Photosmart A826 Home Photo Center – Have Fun Creating Personalized Memories

Rarely do you have the opportunity to create a new consumer category and reinvent how people preserve their memories and print photos at home. My team did just that with the launch of the HP Photosmart A826 Home Photo center. As Gina Hughes and Zara Rabinowicz highlight it in their reviews, this egg-shaped printer is a real photo studio, featuring a large 7.0-inch color touchscreen, an industry first. Using a stylus, the A826 allows users to edit, design and personalize photos with borders, text and creative graphics.
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Posted by Eric Kintz on Tuesday, August 28, 2007 at 9:03:00 PM
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» What do you have to say (about your business)?




Our new marketing campaign features key achievers such as Gwen Stefani or Jake Burton. But every person I know has a story -- lots of ‘em, actually. Some are good. Some are funny. Some should be made into Hollywood movies. We are leveraging the stories of our customers as part of our marketing campaign and allowing them to express what they have to say. I decided to ask Angela LoSasso who is running this part of the campaign to discuss our plans.

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Posted by Eric Kintz on Tuesday, August 28, 2007 at 8:55:00 PM
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» HP Ignites the Print 2.0 Revolution With Gwen Stefani



I am in NYC today blogging live for the launch of our new marketing campaign, a whole array of great new products and the announcement of groundbreaking partnerships for the Print 2.0 revolution. The vibe is just amazing here with 600 partners, customers, analysts and journalists (yes also bloggers, John Battelle is here).

We are literally igniting a Print 2.0 revolution!
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Posted by Eric Kintz on Tuesday, August 28, 2007 at 10:15:00 AM
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» Print 2.0 Launch on August 28 - Save the Date!






I will in NYC next week to showcase how we are enabling printing in the new web 2.0 era, present cool experiences and products as well as unveil a major new marketing campaign.

More than 53 trillion pages will be printed by 2010. As more and more content moves from the desktop to the web, people want new and simpler ways to manage, print and enjoy it — ways that complement how they do business and live their lives. That’s HP’s vision for the future of printing and what Print 2.0 is all about.

I will try my best to blog live from the event, post some pix and shoot some videos. So save the date and come back to my blog next week!
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Posted by Eric Kintz on Tuesday, August 21, 2007 at 6:42:00 PM
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» What’s In a Name? Marketing Excellence Becomes Digital Mindset

I have never been enamored with the name of this blog – Marketing Excellence – and I am taking the opportunity of the shift in content and focus to change its name.

I have been looking for a name that was a better reflection of the web 2.0 focus and was also a little …. jazzier… Here are the names I considered:

- Digital Photography – pretty boring, but great from a search engine optimization perspective

- Digital Snapshot – great name, but maybe too centered on photography

- Pixel Marketing – Could be confused with Pixar

- Digital fish – this one was my favorite. A long running joke in Silicon Valley was that if HP was to market sushi, they would name it “cold dead fish”. The name “digital fish” would have been a tongue in cheek recognition that we have come a long way since then. But I quickly came to the realization that it took too much explanation and that I did not want to attract fish fans!

I eventually decided to select “digital Mindset” to highlight the recalibration Marketing has to go through to adapt to a digital world. Let me know if you like it!

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Posted by Eric Kintz on Monday, August 13, 2007 at 11:44:00 PM
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» Barry Bonds 756th Home Run Available on DVD from HP and MLB

 Barry Bonds from the San Francisco Giants hit his 756th home run on August 8, 2007 to the deepest part of the ballpark from a 84 mph pitch from Washington’s Mike Bacsik. He made instant history by breaking Hank Aaron’s storied record.

Together with Major League Baseball Productions, we are announcing today that complete game footage of Barry Bonds' record-breaking home run will be sold immediately on DVD via HP's DVD manufactured-on-demand services.

Fans may purchase a copy of the Collector's Replay Edition, featuring the historic 756 home run game, on DVD at San Francisco Giants Dugout Stores and online at www.shop.mlb.com , www.walmart.com , www.fye.com and www.suncoast.com .

We are very excited to be able to deliver so rapidly to all baseball fans a broadcast quality DVD of this historical moment!

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Posted by Eric Kintz on Thursday, August 09, 2007 at 10:26:00 AM
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» The 3 Ps of Social Publishing in a Twitter, Facebook and Youtube World

Peter Kim, marketing analyst at Forrester had a great post over at Being Peter Kim (love your blog’s name, Pete) on the 3 Ps of Social Publishing following discussions around the blogosphere on the use of micro-blogging (see here and here). Pete suggested using a model around personas to think about participation and content publishing – personal, public and professional.

Although I like the concept, I think that the successful platforms will enable the merger of all three personas in an age of bandwidth constrains and fleeting and fragmenting attention.
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Posted by Eric Kintz on Monday, August 06, 2007 at 4:17:00 PM
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» Michel Gondry and the HP Pavillion Media Center PC




Being French myself, I could not resist sharing HP’s new Michel Gondry ad. You may have heard of him through his Björk videos, his pioneering of the bullet time technique or his image manipulation techniques in Eternal Sunshine of the Spotless Mind or The Science of Sleep.

Etant moi-même Français, je n ai pas pu résister a l envie de vous montrer notre nouvelle publicité avec Michel Gondry. Vous avez sans doute entendu parler de lui à travers ses vidéos de Björk, son utilisation de la technique de bullet time ou ses techniques de manipulation d images dans ses films, notamment Eternal Sunshine of the Spotless Mind et La Science des Reves (Gael Garcia Bernal, Charlotte Gainsbourg, Alain Chabat et Miou-Miou)

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Posted by Eric Kintz on Wednesday, August 01, 2007 at 11:29:00 AM
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» BusinessWeek’s Top Global Brands – HP Stages a Turnaround

BusinessWeek published its annual ranking of top global brands and HP gained one spot from #13 to #12 with a 9% increase in brand value. BusinessWeek works in partnership with Interbrand to evaluate brand value, using a combination of analysts' projections, company financial documents, and its own qualitative and quantitative analysis to arrive at a net present value of company earnings.

HP was named one of the five brands that staged a turnaround in the past year. Congrats to my colleagues Satjiv Chahil and David Roman for leading the charge on the PC front (extracts after the jump).

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Posted by Eric Kintz on Monday, July 30, 2007 at 9:34:00 AM
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» LCD Touchscreens Transforming Digital Photography – HP Photosmart R937

I promised that I would not turn this blog into a HP shopping catalog (I swear!), but I will highlight from time to time product reviews (good and bad) from our new introductions. LCD touchscreens have become a major development in consumer electronics with the Apple iphone or our HP Touchsmart PC and Katherine Boehret at the WSJ Mossberg Solution recently reviewed our digital camera HP Photosmart R937, which will have the largest touchscreen on the market.

Key takeaway: the device is too heavy to be compared to a slim camera, but its incredibly large touchscreen changes and simplifies the digital photography experience. Here are the key extracts.
UPDATE: purchase the HP Photosmart R937 at hp.com

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Posted by Eric Kintz on Wednesday, July 18, 2007 at 10:15:00 AM
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» Peter Kim’s Top Client-Side Marketing Blogs – The M20

Peter Kim, marketing analyst at Forrester, introduced a great list of top marketing blogs authored by client side marketing professionals. Marketing Excellence is #4 based on Technorati Rankings.According to Peter in his post, “These are people who are doing their brands a favor by engaging customers and prospects in conversation”.

I was very interested in reading these bloggers’ personal perspectives and their reaction to this list.
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Posted by Eric Kintz on Tuesday, July 17, 2007 at 7:54:00 PM
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» The Power of Digital Photography - The Power of Print

Thanks to Pete and Marianne for their suggestion to go multimedia. Here is a start!


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Posted by Eric Kintz on Monday, July 16, 2007 at 10:22:00 AM
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» The Coolest Job on the Planet

I am starting a new job today at HP as Vice President, Marketing for our Digital Photography and Entertainment businesses. Think digital cameras, photo compact printers, Snapfish, retail photofinishing and DVD on demand. I am very excited by the tremendous growth opportunities in all these businesses for HP and by the market disruptions that digital technologies provide us. I look forward to leveraging my customer centricity and web 2.0 experiences to compete with the likes of Kodak.

So here are my recommendations for your summer vacation shopping.

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Posted by Eric Kintz on Tuesday, July 10, 2007 at 4:54:00 PM
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» Petra Nemcova – Super Role Model

 Do you prefer Petra or Fiona as our official spokeswoman?

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Posted by Eric Kintz on Monday, July 09, 2007 at 5:02:00 PM
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» Word Of Mouth Marketing – Welcome to NUWOM

Welcome to NUWOM, the class blog for Andy Sernovitz's of Word of Mouth Marketing class at Northwestern University's Integrated Marketing Communications program. This blog is a promising repository of WOM initiatives and experiences and they are doing a great job of driving WOM for themselves (I found them through Mack).

I was particularly interested by their HP and Snapfish WOM experience: “Vacation pictures the easy way” (read full post after the jump)

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Posted by Eric Kintz on Monday, July 02, 2007 at 4:06:00 PM
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» Grand Tour brought by HP and the National Gallery

Congrats to my British colleagues for this great partnership with the National Gallery in London. HP has reproduced masterpieces from Caravaggio, Le Nain, Monet, Botticelli and others through innovative and creative imaging and printing and turned London into a giant art gallery by hanging the full size paintings in the most unusual places.

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Posted by Eric Kintz on Tuesday, June 26, 2007 at 4:27:00 PM
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» HP and Trans World Entertainment Offer Access to Specialty and “Long-Tail” Titles on DVD

Very cool announcement this morning from our Digital Entertainment business of the launch of our DVD Manufactured-on-Demand Service and our agreement with TWE, a leading specialty retailer of entertainment software, including music, home video and video games and related products.

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Posted by Eric Kintz on Tuesday, June 19, 2007 at 1:29:00 PM
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» Early Explorations of Facebook’s potential for Marketing

I must admit that I have always considered Facebook as a college focused social network and did not pay much attention to its marketing potential beyond that specific target audience. However a few events and stats caught my attention recently.

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Posted by Eric Kintz on Tuesday, June 19, 2007 at 12:54:00 PM
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» Home Page, Landing Pages and HP Blogs: Are We Hiding in Plain Sight?

My blogging friend BL Ochman recently criticized Dell and HP for “hiding in plain sight”, by not linking to our blogs from our corporate home page. She went on to argue that “lawyers, CFOs are other suits” still worry about the loss of the message control and therefore hide it from the homepage.

Although I understand BL’s perspective, I think it is more valid for tightly managed, unique corporate blogs like Dell’s or Southwest’s , where one single multi-authored blog represents the voice of the company. At HP, we have chosen a different approach by allowing any employee to blog on any topic, from Sundance, Corporate Social responsibility, LaserJet or Professional photography to name a few. In our case, search optimization and landing pages become as critical as the often over-emphasized home page. Our readers and customers do not search “HP blogs”, they come across us through searches such as “HP advertising campaign”, “HP green strategy”, “HP blades” and search engines connect them directly to the topics that are relevant to them.

Following BL’s posts, I connected with Nandini Nayak, Director, HP.com Site Design & Research, our resident expert on web experience and usability (Congrats for joining the blogosphere, Nan!) to validate my assumptions. Extracts from our conversation after the jump. Let me know what you think.

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Posted by Eric Kintz on Monday, June 04, 2007 at 5:06:00 PM
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