I just returned from a 2 day SMB planning meeting in the bay area with colleagues from all across HP discussing how to even better serve small and midsized customers in the future. During the meeting we spent a good amount of time on a great SMB initiative that we have in place across all business groups benefiting both small and midsized customers called HP Total Care.

HP Total Care provides services, tools and options for the full lifecycle of your IT infrastructure and is tailored completely for small and midsize business customers. Whether you're investigating a purchase, implementing new equipment, safeguarding your data or retiring outdated machines, HP Total Care has great services and tools to help you. A common complain I hear often from midsized customers is that they don’t have the time to search our website to find tools and information that are relevant for them rather than large Enterprise Customers. Total Care does this very well in that it only includes services and tools that truly are relevant for customers with smaller sites.

With HP Total Care, your business benefits from HP's and our many channel partners expertise, enabling more measured expenditures up front and helping to recoup end-of-life assets. You can enjoy personalized services that can increase your return on investment, lower your total cost of ownership, and streamline and improve your computing infrastructure and end user experiences.

I am sure you care about your IT Infrastructure across its entire lifecycle so does Total Care – from choosing it, configuring it, protecting it, tuning it, and all the way to recycling it and with that helping you to make more efficient use of limited IT resources and staffing.

• Choose—Availability to technology resources when you need them helping you to choose what is right for you
• Use—HP offers a variety of resource options to ensure you get the most of your technology
• Protect—Your business is seamlessly connected to the tools that keep your business data safe
• Transition—Recycle old technology and take advantage of HP’s energy-efficient and environmentally friendly solutions

I would like to encourage you to read more about Total Care on our website and with that start to leverage this great initiative also for your midsized company.

Total Care Website: http://www.hp.com/sbso/serverstorage/total-care1.html

Next to the detailed information using the link above, I would like to invite you to sit back, relax and watch a couple of fun clips we have made to explain a few of the many elements of HP Total Care:

Life without HP: "Expert" Support - There's no substitute for HP Support:

http://hpcorp.feedroom.com/?fr_chl=b4ff0e362ab6fe523b1c6430593aec82f52afe72&rf=bm

Life without HP: Creative Financing - Total Care makes financing easy:

http://hpcorp.feedroom.com/?fr_chl=b4ff0e362ab6fe523b1c6430593aec82f52afe72&rf=bm

Life without HP: Damage Protection - Total Care lets you work worry-free:

http://hpcorp.feedroom.com/?fr_chl=b4ff0e362ab6fe523b1c6430593aec82f52afe72&rf=bm

Over the coming weeks, I will highlight what I think are some of the greatest tools and services for midsized customers that we provide with HP Total Care. Let me know if you have any specific areas of interest after looking through some of the information using the links above.