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Print 2.0 Blog

Print is Exciting Again !

Published 29 August 2007, 04:03 PM

This is how I feel, along with many of the attendees here in New York, on day 2 of HP’s “What do You have to say?” campaign launch. My fellow HP blogger Eric Kintz wrote an excellent summary of the event: HP Ignites the Print 2.0 Revolution . A lot of facts, links to the launch sites and videos can also be found on the press release.

Printing is exciting again because… it’s not about print! Instead, it’s about what each of us has to say. The combination of digital content, the web and digital print is remarkably powerful. I like the way John Batelle in the panel session spoke about the “conversation economy”. John described the 3 bumps of IT:

- bump 1: digitized the back office. The interface was the command line: C:\
- bump 2: digitized the front office. A PC on everyone desk, Windows and GUI were the new interface
- bump 3: today. Every interaction with customers is digital. Search is how we ask questions of technology now. Search is the beginning of a new interface. It is the transition from packaged good to a conversation economy. Everyone is in the media business now and that media is conversation.

This is how I see the role of print: it is a powerful tool for this conversation. I saw many examples in the last 2 days. I’ll highlight one that I think demonstrates the power of including the physical output of print in this digital conversation: Letters From Katrina by Mark Hoog, a United Airlines pilot and executive director of the Children's Leadership Institute. This book is a set of letters from children in Colorado and California to children of the Gulf Coast touched by the Katrina tragedy. This is user generated content that touches your heart, and it is not YouTube. Self publishing and the capability to digitally produce (through Lightning Source) made this book a reality. It is available on Amazon. 100% of the proceeds from the sale of this book is placed in an endowment that will create a lifetime of scholarships and opportunity for children throughout Mississippi and the Gulf Coast.

Customers are now in control in this conversation economy. In this spirit, as part of the marketing campaign, HP is offering experiences inspired by personalities, in the form of web sites where customers can mash their content with professional content from these personalities. Gwen Stefani ‘s experience is going beyond the web site. In New York, you can watch the Reuters sign in Times Square ands start interacting with it, using your mobile phone. You create your personalized doll, with 60 seconds to do it. Once done, a text message will lead you to the web site, from which you can print (once you get home) the paper doll you just designed. I saw people playing with this sign yesterday night. They seemed to have a great time, took pictures, it was very cool.


It’s also symbolic of a trend. I had written in a previous post on the increasing role of the mobile phone as our interface to digital content and print. At the time I wrote about a simple print service from the cloud. John Markoff wrote this NYT article on Cloudprint that you might enjoy. Melissa Perenson in her blog also gave her perspective on this experimental service.

In the conversation economy, print is increasingly “un-hooked”!

Posted By warren.sander@hp.com | 3 Comments | Trackbacks | Permalink
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Comments

VJ and cronies have obviously cringed after seeing all the analyst data demonstrating that Gen X and Y (and younger) kids print less, and prefer to view data and photos on the screens of their iPods and cell phones and computers. That must have HP concerned, as they make much of their profit on the flow of lucrative ink. Methinks we are seeing the marketing hype of "Print 2.0" tagging along with the equally marketing-hyped and vaporous "Web 2.0" You say, "printing is exciting again because it’s not about print, it’s about what each of us has to say." Thats like saying "brushing your teeth is exciting again because its not about brushing your teeth, its about having clean teeth!!". More vapor... History has shown that software and minor feature enhancements won't coax people into printing more IF behaviorial and cultural changes (and economics) negate printing more. And, in this case, youth will force the demise of wasting ink and paper quicker than a corporation can promote it. Save a tree! Dilute! Dilute! Blog! Blog!
# Wednesday, August 29, 2007 11:18 PM by richardsinky
Patrick, the best part of Print 2.0 for those of us in it, is the reemergence of the awe and surprise we experience on a daily basis when we learn what people are doing with our stuff. I remember in the early days of color printers, my cube was filled with cool prints. I was always bringing people to my cube to check them out. When we brought together our "PCL developer community" (people making applications using our printers), the best part for all the HP engineers was to see the unimagined fun things people were able to do. For the greater part of a decade, great advances have been made, but the advancements have been steady and predictable. Not anymore, my cube is once again filled with cool stuff - photo books, prints, mugs and more. My mailbox is filled with emails with titles like "check this out!" - Things like Cloudprint. I am constantly bringing people to my cube just for the fun of showing things off. The future of printing is once again unpredictable and dynamic. Some might say it is odd for HP's chief technologist for digital photography to admit to constantly being surprised by what people are doing inside and out of HP with our products. I like to think this is not a personal flaw, but a sign the fun is back!
# Thursday, August 30, 2007 05:01 AM by mccoog
Great summary, Patrick and welcome to the blogosphere! Eric
# Thursday, August 30, 2007 02:03 PM by Eric Kintz

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